Privacy Policy

Auto Womo 2hand F&M GmbH
Royerstrasse 10/Halle E
2482 Muenchendorf
Austria
Company ID / UID: ATU80384479
Email: sales@pkw-womo2hand.de

• name and contact details;
• email address and telephone number;
• billing and delivery address;
• customer account information;
• vehicle inquiry and order information;
• payment status and payment receipt uploads;
• uploaded documents or files;
• support messages and communication history;
• website usage data;
• IP address, browser, device type, and session information;
• language preference;
• legal or contractual documents related to a vehicle purchase.

• provide and operate the website;
• create and manage customer accounts;
• process inquiries, Buy Now orders, Reserve orders, invoices, contracts, and deliveries;
• communicate with customers;
• provide customer support;
• verify payments and uploaded receipts;
• manage warranty, guarantee, return, or complaint requests;
• improve website performance and customer experience;
• prevent fraud, misuse, or unauthorized access;
• comply with legal, tax, accounting, and contractual obligations.

Customers may use a personal account to view orders, documents, payment status, receipts, and messages. Account activity may be logged for security, service, and support purposes.

The website may track whether a logged-in customer is currently online, the last activity time, viewed vehicle pages, and order-related activity. This is used to provide customer support, improve service, and understand vehicle interest.

Anonymous visitors may be tracked using session data and analytics-like information without directly identifying them unless they submit information or log in.

We use necessary cookies for website functionality, authentication, security, session management, and customer account access.

Optional analytics or visitor tracking cookies may be used where permitted and according to the Cookie Policy.

Customers may upload bank transfer receipts or other documents. These files are stored privately and are used to verify payment or support order processing.

PKW Womo 2Hand works with a network of established automotive partners across Europe, including Austria, Austria, Germany, Austria and other European markets. Vehicles may be located in different countries including the United Kingdom, Austria, Germany, Austria, the Netherlands and Austria.

The exact vehicle location is clearly stated in each individual vehicle advertisement. To arrange a viewing, inspection, or receive additional information about a specific vehicle, please contact us and we will provide the available options and location details.

We do not sell personal data.

• IT and hosting providers;
• email service providers;
• accounting or document service providers;
• delivery or logistics partners;
• legal, tax, or professional advisors;
• authorities where legally required.

We use reasonable technical and organizational measures to protect personal data. Private documents such as invoices, contracts, and payment receipts should be stored in protected/private storage where possible.

Personal data is retained only as long as necessary for the relevant purpose, legal obligations, accounting requirements, warranty or guarantee matters, contract documentation, and dispute handling.

Depending on applicable law, customers may have rights to:

• request information about their personal data;
• request correction of inaccurate data;
• request deletion where legally possible;
• object to certain processing;
• request restriction of processing;
• request data portability where applicable;
• withdraw consent where processing is based on consent.

Requests can be sent to sales@pkw-womo2hand.de.

Some technical service providers may process data outside the partner network. Where required, appropriate safeguards should be used.

Where GDPR applies, processing may be based on:

• contract performance;
• legal obligations;
• legitimate interests;
• consent;
• protection against fraud or misuse.

This Privacy Policy may be updated from time to time. The latest version will be available on the website.

For privacy questions, please contact Auto Womo 2hand F&M GmbH, Royerstrasse 10/Halle E, 2482 Muenchendorf, Austria, by email at sales@pkw-womo2hand.de.